Frequently Asked Questions
Everything you need to know about your Magliano shopping experience.
What is the typical shipping timeframe for orders?
Domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination, generally ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. As our collections often feature unique silhouettes, we recommend checking the 'Fit Notes' section for advice on whether to size up or down.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay in select regions.
Are your products ethically manufactured?
Sustainability and ethics are core to Magliano. We partner exclusively with certified factories that ensure fair wages and safe working conditions, utilizing high-quality, responsibly sourced materials.
How do I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.